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Medical Receptionist - Multiple Locations

Medical Receptionist – Multiple Locations
Metro Detroit, Michigan
Part-Time, Full-Time


  • Welcomes and greets all patients and visitors, in person or over the phone
  • Answers the phone with a polite phone voice and screens calls and takes messages as needed.
  • Registers new patients and updates existing patient demographics by collecting patient detailed patient information including personal and financial information
  • Patient check in and check out and collection of co-pays
  • Responds to patients', prospective patients, and visitor inquiries in a courteous manner
  • Preparing electronic and written correspondence
  • Schedule appointments
  • Insurance verification
  • Handling medical insurance co-payments
  • Processing medical insurance submissions
  • Maintaining patient records
  • Keeps medical office supplies adequately stocked by anticipating inventory needs,
  • placing orders, and monitoring office equipment
  • Protects patient confidentiality
  • Handling incoming and outgoing mail


  • HS Diploma or gen. equivalent
  • Min. 1 year of previous Front Desk/Medical Receptionist experience in a medical office setting.
  • Excellent communication and customer service skills
  • Proficient computer skills (Microsoft Office) and EMR: Athena preferred.
  • Ability to work as a member of a team - Ability to multi-task
  • Good time management skills
  • Strong organization
  • Ability to maintain confidentiality of files - Must be dependable, reliable and punctual


  • Pay-rate is based on experience and certification

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