Frequently Asked Questions

Your Questions, Answered.

Frequently Asked Questions

How soon can you provide care and how do I get started?

We have a candidate pool of pre-screened employees. If we have an available candidate, we can staff within 24 hours. If sourcing externally is necessary, the time frame is dependent on candidate availability and completion of credentialing.

What qualifications do your Caregivers and Nurses have?

All of our candidates have been pre-screened and vetted, including background checks, drug screens, CPR and licensure verification, automobile insurance verification, driver’s license check and professional references. Additional qualifications, including experience level, will be required based upon client’s clinical need. We coordinate individualized training on a case by case basis.

What areas do you service?

We primarily serve all of Southeast and Mid-Michigan. If you have a request that falls outside of these areas, give us a call and we would be happy to discuss.

Do you provide on-call?

Our internal staff provides 24/7 on-call support.

Is there nurse supervision?

Yes. Our Director of Nursing provides oversight for our caseload and employees.

What are my payment options?

We accept the following Payor sources:
  • Private Pay
  • Long Term Care Insurance
  • MESSA Insurance
  • Auto Insurance
  • Workers Compensation
  • Apricus
  • Homelink
  • Orchid Medical/Careworks
  • One Call
  • Paradigm
  • Northwood

Can’t find the answer to your question?

Give us a Call Today