1. What type of employee screening does
Entech perform before placing a
caregiver in my home?
Entech prides itself on
performing rigorous pre-employment
screening. Our policy states that
all new employees must pass the
following:
- Criminal/background check
- TB testing
- 3 good reference checks from previous
employers
- Competency testing
- CPR certification
- Driving history check
2. What are the
fees for private duty home care services?
The cost of providing
home health care services to you or your
loved one, depends on the amount and type
of care provided. If the client
needs only the assistance of a home
health aide or companion, the cost would
be less than that of a RN or LPN.
An additional factor is the amount of
care needed: the patient may need
anywhere from 4 hours per week or up to
24-hours/day. Please call our
office and we would be happy to discuss
our rate plans with you.
Acceptable Payment
Options:
1. Auto Insurance
2. Workers compensation
3. Credit card, money order,
personal check
4. Private pay (out of pocket
5. Please inquire on what other
types of insurance is accepted
3. What makes
Entech Medical Staffing different from
other Home Heath Care Agencies?
With over 20 years experience caring for
clients living with traumatic brain
injury and spinal cord injuries, Entech
Medical Staffing has a solid
understanding of the commitment
necessary to provide the specialized
attention and care. We know first hand
the importance of having confidence and
trust in those providing this quality
service within your home. Our commitment
to this type of work stems from a
personal mission of one of our owners,
Amy Gross. Amy’s husband was injured 10
years ago just prior to their wedding.
He suffered a C-5/C-6 injury to his
spinal cord and has been living in a
chair ever since. His ability to
overcome his challenges and learn to
“live a new normal”, is what drove us to
focus further on this division of the
business and put together the
exceptional team that we have.
4. Is the home
caregiver supervised by anyone?
Yes, home caregivers
are under the supervision of the RN
Clinical Director and Registered Nurse
Managers. They will oversee the
caregivers and implement an
individualized plan of care that best
fits your needs. The RN nurse
managers make regular supervisory
visits.
5. What if myself
or my family member doesn't get along
well with the caregiver?
To ensure a good fit, all
potential caregivers will interview with
you and your family members before they
are scheduled at your home. In the
event you are not completely satisfied,
we will continue to provide potential
candidates for your review.
6. Does a client or
Family member have the right to choose
the private duty home care provider they desire?
Yes, each individual
has the right to choose the provider
they desire according to the individual's
Bill of Rights.
7. Who do I contact
if I have questions or problems on
weekends or after hours?
Entech provides an RN
manager on call 24 hours per day to
address issues or concerns. The
Answering Service and Pager numbers will
be provided upon beginning care.
8. How do I arrange
for services?
Simply call the Entech
Medical Staffing office nearest to you.
Our staff will be happy to answer any
questions you may have. We also
provide a free in home consultation.
9. Does Entech
Medical Staffing collaborate with my
Physician and Case Manager to assure
continuity of care?
Entech works
collaboratively with the health care
team of Physicians, case managers,
therapists, and the client to promote
the highest potential of rehabilitation.
